Privacy Policy

Last updated: January 1, 2025
Effective date: January 1, 2025

1. Information We Collect

1.1 Network Testing Data

When you use NetSpeed Pro to perform network tests, we may collect technical data including:

  • Ping response times and latency measurements
  • Jitter and packet loss statistics
  • Download and upload speed test results
  • Network connection type (WiFi, cellular)
  • General location data (city/region level only) for server selection optimization

1.2 Device Information

We collect minimal device information necessary for app functionality:

  • Device type and iOS version
  • App version and crash reports (if you consent)
  • Network adapter information for accurate testing

1.3 WiFi Password Generator

The WiFi password generator operates entirely on your device. Generated passwords are not transmitted to our servers or stored by our application. All password generation happens locally on your device using cryptographically secure methods.

2. How We Use Information

We use collected information solely for:

  • Providing accurate network testing results
  • Improving app performance and reliability
  • Selecting optimal testing servers based on your location
  • Generating anonymous usage statistics to improve our service
  • Technical support and troubleshooting when requested

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share anonymized, aggregated data for research and improvement purposes, but this data cannot be used to identify individual users.

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.

5. Data Retention

Test result data is stored locally on your device and optionally in our secure servers for historical analysis. You can delete this data at any time through the app settings. We retain server-side data for a maximum of 12 months unless you request earlier deletion.

6. Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of data collection (note: this may limit app functionality)
  • Export your testing history data

7. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Contact Information

If you have questions about this Privacy Policy, please contact us:

Free Bear Connect Limited

Rm D07 8/F KAI TAK FTY BLDG
99 KING FUK ST
San Po Kong Hong Kong

Email: bear@freebearconnect.website

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through the app or via email. Continued use of the app after such modifications constitutes acceptance of the updated Privacy Policy.